> so is it a USB issue that the Motorola software is not detecting that
> my mobile is plugged in?
> on the VPC toolbor, down the bottom in USB settings, it actually finds
> my mobile modem
> i then put the tick in it,
> and it says 1 Device In Use
>
> but windows is not detecting it
> is there anything else i need to do??

> Hi
>
> I have just installed the latest version of VPC v7.0.2, running Win XP
> Pro with SP2, all fully up to date. I'm using a PowerBook G4, running
> Mac OS 10.4.4, again all up to date.
>
> I am trying to install Motorola's Mobile Phone Tools, v4.04b, again all
> the latest version. the program installs ok, but when connecting my
> mobile to the USB port, it does not detect it.
>
> On the USB Settings options, along the bottom of the VPC program, it
> sees my phone connected via USB, but the Mobile Phone Tools does not
> detect it. WinXP does not detect it either, no new hardware wizard
> comes up.
>
> if I then try to manually install it, after installation, it is listed
> as Not Functional under the modem settings. What am I doing wrong? is
> there another setting somewhere I have to enable? I have already
> clicked on the USB Settings to Enable this device.
>
> the thing is, VPC installed my USB ports as USB1 when they are USB2
> ports. Do I need to up-date the drivers for my USB ports first?
>
> I contacted Motorola, and they were like, if Windows is not detecting
> it, it is a OS issue and they cant help me. I called Mac, and they are
> like VPC is a Microsoft program. Someone please help!!
>
> thanks
>