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Add Solution

Zone Alarm Problems

Source: microsoft.public.virtualpc
Sent: 12/16/2006
From: The Gatekeeper
Message:

Hi guys, hope somebody can help me here (please...)

I have installed Virtual PC 2004 onto my Windows XP Pro system. No problems
there.
I have installed a copy of Windows 98 onto the Virtual PC. No problems there.
However, whenever I try and access a network connection... NADA.
When I completely shut down Zone Alarm Pro, and then try and access a
network connection from within Virtual PC... SUCCESS!
This means that to get network access from within Virtual PC I need to
completely shut down Zone Alarm (not just reduce the security slider), which
puts my main pc at risk!

Strange thing is, Win98 on the Virtual PC IS getting a DHCP allocated IP
address, and if I try and use duplicate network names then it kicks off quite
correctly and tells me that the name is already in use on the network (which
means I have a network presence). And yes, I can ping my localhost and my own
IP address within the VIrtual PC, even with Zone Alarm running.

To sum up (finally) I can get an allocated ip address to my router, and I
can get network validation, I just can't communicate with Zone Alarm running.

Does anybody know how to poke holes through Zone Alarm to allow the Virtual
PC o/s to communicate with the rest of my network? Which ports and protocols
are used? Is it a NetBios session being blocked thru Zone Alarm?

Any input gratefully received (sorry for waffling on...)

Regards
Steve

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Related Messages

RE: Zone Alarm Problems

Sent: 12/16/2006
From: Grand_Poohbah
Message:

I have Zone Alarm running in both my host and my guest. I first had your
problem and found that the host ZA was popping up a "Microsoft Virtual PC is
trying to access the internet" panel BUT since I was running the guest in
full-screen I didn't see it!! Since I didn't see it, I couldn't authorize it.

Try running your guest in a reduced size window and try accessing the web
again from the guest. You should see a pop-up from the host ZA wanting your
approval. If this doesn't work, then use the host ZA in the Programs tab and
use the Add button -- go looking for the MS VPC executable and double-click
it. This will also authorize it through the firewall.

If, somehow, you have denied access for some reason or another, then go to
the same Programs tab in the host ZA and check for "Microsoft Virtual PC" and
manually authorize it for access.

HTH

GP

"The Gatekeeper" wrote:

Show quoted text

> Hi guys, hope somebody can help me here (please...)
>
> I have installed Virtual PC 2004 onto my Windows XP Pro system. No problems
> there.
> I have installed a copy of Windows 98 onto the Virtual PC. No problems there.
> However, whenever I try and access a network connection... NADA.
> When I completely shut down Zone Alarm Pro, and then try and access a
> network connection from within Virtual PC... SUCCESS!
> This means that to get network access from within Virtual PC I need to
> completely shut down Zone Alarm (not just reduce the security slider), which
> puts my main pc at risk!
>
> Strange thing is, Win98 on the Virtual PC IS getting a DHCP allocated IP
> address, and if I try and use duplicate network names then it kicks off quite
> correctly and tells me that the name is already in use on the network (which
> means I have a network presence). And yes, I can ping my localhost and my own
> IP address within the VIrtual PC, even with Zone Alarm running.
>
> To sum up (finally) I can get an allocated ip address to my router, and I
> can get network validation, I just can't communicate with Zone Alarm running.
>
> Does anybody know how to poke holes through Zone Alarm to allow the Virtual
> PC o/s to communicate with the rest of my network? Which ports and protocols
> are used? Is it a NetBios session being blocked thru Zone Alarm?
>
> Any input gratefully received (sorry for waffling on...)
>
> Regards
> Steve

Re: Zone Alarm Problems

Sent: 12/16/2006
From: "Colin Barnhorst" <(email address - cut out)>
Message:

Since AVG and Avast are free, I use those in my virtual machines. I tried
ZA once and while I don't remember if had your problem, I did have some.

"The Gatekeeper" <(email address - cut out)> wrote in message
news:(email address - cut out)...

Show quoted text

> Hi guys, hope somebody can help me here (please...)
>
> I have installed Virtual PC 2004 onto my Windows XP Pro system. No
> problems
> there.
> I have installed a copy of Windows 98 onto the Virtual PC. No problems
> there.
> However, whenever I try and access a network connection... NADA.
> When I completely shut down Zone Alarm Pro, and then try and access a
> network connection from within Virtual PC... SUCCESS!
> This means that to get network access from within Virtual PC I need to
> completely shut down Zone Alarm (not just reduce the security slider),
> which
> puts my main pc at risk!
>
> Strange thing is, Win98 on the Virtual PC IS getting a DHCP allocated IP
> address, and if I try and use duplicate network names then it kicks off
> quite
> correctly and tells me that the name is already in use on the network
> (which
> means I have a network presence). And yes, I can ping my localhost and my
> own
> IP address within the VIrtual PC, even with Zone Alarm running.
>
> To sum up (finally) I can get an allocated ip address to my router, and I
> can get network validation, I just can't communicate with Zone Alarm
> running.
>
> Does anybody know how to poke holes through Zone Alarm to allow the
> Virtual
> PC o/s to communicate with the rest of my network? Which ports and
> protocols
> are used? Is it a NetBios session being blocked thru Zone Alarm?
>
> Any input gratefully received (sorry for waffling on...)
>
> Regards
> Steve

RE: Zone Alarm Problems

Sent: 12/16/2006
From: The Gatekeeper
Message:

Hi, thank you for the reply,

btw, I should have mentioned that I don't have ZA running on the guest, just
the host. My apologies for not making that clear.

Okay, I just tried this. I didn't get a note from ZA asking for permission
so I went into the Programmes tab in ZA and removed the vpc executable from
the program list. Then I clicked add and added the vpc executable back in as
a new instance. I then allowed super trusted and full access to local and
internet zones.
I then went to advanced options for vpc on the program tab and allowed vpc
to use other progs to access the internet (just in case).

I also entered my local ip network range into the advanced firewall settings
to make sure they had unrestricted access in the local trusted zone.

Unfortunately this made no difference. (sorry...)

I notice that when I go to my win98 guest o/s and use ipconfig to check my
network settings, I do actually get the router gateway address correctly,
however I get no response from it when I ping it. If I shut down ZA on the
host o/s then everything works just perfectly with full network and internet
access, indicating to me that the network settings on the guest o/s are okay.

The problem seems to be that ZA is blocking vpc from network access through
the host o/s, which is puzzling me immensely, as I have followed your
suggestions for allowing full access in the programs tab.

I was wondering if there was a set of ports or protocols I need to configure
in ZA onthe host to allow vpc the access it needs.

Apologies for posing a problem here but I am completely baffled by this one.

Thanks for your support so far
Regards
Steve

Show quoted text

> Try running your guest in a reduced size window and try accessing the web
> again from the guest. You should see a pop-up from the host ZA wanting your
> approval. If this doesn't work, then use the host ZA in the Programs tab and
> use the Add button -- go looking for the MS VPC executable and double-click
> it. This will also authorize it through the firewall.

RE: Zone Alarm Problems

Sent: 12/16/2006
From: Grand_Poohbah
Message:

Steve:

That is certainly strange. I checked both my ZA (host & guest) and they
have no strange settings other than allowing the whole range of DHCP-allowed
IP addresses, not just the ones you have assigned to your computers. For
instance, my Router (Linksys) allows a range of IP addresses to be assigned
(X.X.X.100-150 in my case). I made sure that the whole range was allowed
through.

One of my guests (I have 5) is Win98SE and it's ZA is set up "normal" and
allows Firefox and IE through it's firewall; and then my host's ZA is set so
that MSVPC can access the web also. Nothing special there either.

Are you using your router for DHCP? Could it be that your guest isn't
seeing the router so it cannot obtain a correct IP address for your local
network and using a "made up" one?

Could you possibly have both the Windows Firewall and ZA on the host active?
This could cause problems also. Let me think on this for a bit. I'll get
back to you soon.

GP

"The Gatekeeper" wrote:

Show quoted text

> Hi, thank you for the reply,
>
> btw, I should have mentioned that I don't have ZA running on the guest, just
> the host. My apologies for not making that clear.
>
> > Try running your guest in a reduced size window and try accessing the web
> > again from the guest. You should see a pop-up from the host ZA wanting your
> > approval. If this doesn't work, then use the host ZA in the Programs tab and
> > use the Add button -- go looking for the MS VPC executable and double-click
> > it. This will also authorize it through the firewall.
>
> Okay, I just tried this. I didn't get a note from ZA asking for permission
> so I went into the Programmes tab in ZA and removed the vpc executable from
> the program list. Then I clicked add and added the vpc executable back in as
> a new instance. I then allowed super trusted and full access to local and
> internet zones.
> I then went to advanced options for vpc on the program tab and allowed vpc
> to use other progs to access the internet (just in case).
>
> I also entered my local ip network range into the advanced firewall settings
> to make sure they had unrestricted access in the local trusted zone.
>
> Unfortunately this made no difference. (sorry...)
>
> I notice that when I go to my win98 guest o/s and use ipconfig to check my
> network settings, I do actually get the router gateway address correctly,
> however I get no response from it when I ping it. If I shut down ZA on the
> host o/s then everything works just perfectly with full network and internet
> access, indicating to me that the network settings on the guest o/s are okay.
>
> The problem seems to be that ZA is blocking vpc from network access through
> the host o/s, which is puzzling me immensely, as I have followed your
> suggestions for allowing full access in the programs tab.
>
> I was wondering if there was a set of ports or protocols I need to configure
> in ZA onthe host to allow vpc the access it needs.
>
> Apologies for posing a problem here but I am completely baffled by this one.
>
> Thanks for your support so far
> Regards
> Steve

Re: Zone Alarm Problems

Sent: 12/16/2006
From: "Bill Bradshaw" <(email address - cut out)>
Message:

The Gatekeeper wrote:

I saw you were given information about entering your IP address under
Firewall -> Zones. The next thing I had to do to run Win98SE and ZA was to
change the Firewall->Main->Trusted Zone Security to Medium.

--
<Bill>

Brought to you from Anchorage, Alaska.

Show quoted text

> Hi guys, hope somebody can help me here (please...)
>
> I have installed Virtual PC 2004 onto my Windows XP Pro system. No
> problems there.
> I have installed a copy of Windows 98 onto the Virtual PC. No
> problems there. However, whenever I try and access a network
> connection... NADA.
> When I completely shut down Zone Alarm Pro, and then try and access a
> network connection from within Virtual PC... SUCCESS!
> This means that to get network access from within Virtual PC I need to
> completely shut down Zone Alarm (not just reduce the security
> slider), which puts my main pc at risk!
>
> Strange thing is, Win98 on the Virtual PC IS getting a DHCP allocated
> IP address, and if I try and use duplicate network names then it
> kicks off quite correctly and tells me that the name is already in
> use on the network (which means I have a network presence). And yes,
> I can ping my localhost and my own IP address within the VIrtual PC,
> even with Zone Alarm running.
>
> To sum up (finally) I can get an allocated ip address to my router,
> and I can get network validation, I just can't communicate with Zone
> Alarm running.
>
> Does anybody know how to poke holes through Zone Alarm to allow the
> Virtual PC o/s to communicate with the rest of my network? Which
> ports and protocols are used? Is it a NetBios session being blocked
> thru Zone Alarm?

Re: Zone Alarm Problems

Sent: 12/16/2006
From: Grand_Poohbah
Message:

ZA Free supports networks just fine. You just have to go into the settings
for Zones and allow your IP range as "trusted".

GP

"dr del" wrote:

Show quoted text

>
> > Does anybody know how to poke holes through Zone Alarm to allow the
> > Virtual
> > PC o/s to communicate with the rest of my network? Which ports and
> > protocols
> > are used? Is it a NetBios session being blocked thru Zone Alarm?
> >
> > Any input gratefully received (sorry for waffling on...)
> >
> > Regards
> > Steve
>
> Hi,
>
> Is this zonealarm pro or free?
>
> The reason I ask is free does not support networks as far as I can remember
> and this is what you need I think.
>
> When I set mine up I was using the main comp as a gateway and had to set
> this as an option in zonealarm and make sure the iprange for the network was
> set to trusted.
>
> dr del
>
>
>

Re: Zone Alarm Problems

Sent: 12/16/2006
From: "Bill Bradshaw" <(email address - cut out)>
Message:

Bill Bradshaw wrote:

I should have also stated these are settings for ZA on the host running
WinXP Pro.

--
<Bill>

Brought to you from Anchorage, Alaska.

Show quoted text

>
> I saw you were given information about entering your IP address under
> Firewall -> Zones. The next thing I had to do to run Win98SE and ZA
> was to change the Firewall->Main->Trusted Zone Security to Medium.

RE: Zone Alarm Problems

Sent: 12/16/2006
From: The Gatekeeper
Message:

Hi
thanks again for the reply, much appreciated.
(Answer for dr del at the end of this mssg-thanks)

"Grand_Poohbah" wrote:

<snip>

Yep, I can confirm that I have done the same, I allowed the entire range
through...

I know where you're going with this one as I have had this happen to me
before :-) I can confirm that I am using the router for dhcp and the address
that it is assigning for the guest o/s is the same address I am getting back
in ipcfg. The gateway address is also correct and is the same one that my
host is using. I have not played with any settings in Win98 as they seem to
work when I shut down ZA.

Good thinking and I checked this out, but I have disabled the Windows
firewall in control panel so it shouldn't be interfering in any way.

Thanks for your time on this one, it's got me very confused.

In answer to dr del, I am using Zonealarm Pro which I have configured to
allow vpc full and unrestricted access to the local and internet zones as
suggested by GP (see my second post). A real puzzle this one...

Thanks so far...
Regards
Steve

Show quoted text

> ... my Router (Linksys) allows a range of IP addresses to be assigned
> (X.X.X.100-150 in my case). I made sure that the whole range was allowed
> through.
> Are you using your router for DHCP? Could it be that your guest isn't
> seeing the router so it cannot obtain a correct IP address for your local
> network and using a "made up" one?
> Could you possibly have both the Windows Firewall and ZA on the host active?
> This could cause problems also.

Re: Zone Alarm Problems

Sent: 12/16/2006
From: The Gatekeeper
Message:

Hi and thanks for your input,

I just tried this but... no luck i'm afraid. I even tried the Trusted Zone
slider right down in the off position with the same negative result. In
desperation I also put the Internet Zone slider down to minimum as well but
still no luck.

This is what is puzzling me, whatever I do to allow VirtualPC have access to
the local zone, nothing seems to work until I completely shut ZA pro down on
the host (which results in shutting down the TrueVector monitor...)

I have been toying (very cautiously) with the advanced options under the vpc
program entry in ZA Pro, and I have tried poking standard udp ports through
the firewall just for the vpc program, as well as allowing vpc to use "other
programmes to access the internet", but I just can't seem to get my guest to
talk to my network at all.

Thanks for the suggestion, but still no luck I'm sorry to say...

Regards
Steve

RE: Zone Alarm Problems

Sent: 12/16/2006
From: The Gatekeeper
Message:

Just to let you guys know I will be offline for the next 19 hours or so due
to working commitments.

Thanks for your help so far, and my apologies for posing such a difficult
problem.
I will attempt to contact Zonelabs on Monday and see what their input will be.

Appreciate your help so far
Regards
Steve

Re: Zone Alarm Problems

Sent: 12/16/2006
From: "dr del" <(email address - cut out)>
Message:

Hi,

Is this zonealarm pro or free?

The reason I ask is free does not support networks as far as I can remember
and this is what you need I think.

When I set mine up I was using the main comp as a gateway and had to set
this as an option in zonealarm and make sure the iprange for the network was
set to trusted.

dr del

Show quoted text

> Does anybody know how to poke holes through Zone Alarm to allow the
> Virtual
> PC o/s to communicate with the rest of my network? Which ports and
> protocols
> are used? Is it a NetBios session being blocked thru Zone Alarm?
>
> Any input gratefully received (sorry for waffling on...)
>
> Regards
> Steve

Re: Zone Alarm Problems

Sent: 12/17/2006
From: The Gatekeeper
Message:

Hi,
I just got in from work and checked my messages. Thanks for replying (again
:-)

"dr del" wrote:

Yep, I turned file sharing on in the Windows XP host and I installed and
turned on File and Print sharing in Win98 on the guest. I tried logging onto
Win98 as Microsoft Family AND Windows logon, neither of which make any
difference at all I'm sorry to say. (I also made sure that both host and
guest are on the same workgroup, which they are...)

Once again, Zone Alarm has stubbornly blocked something vital that stops vpc
from talking through to my network. I did check out the ZA logs (both for
programmes and firewall activity) but whatever is being blocked is not
creating a log entry in ZA so unfortunately I hit a dead-end on that one.

I still find it strange that the guest can correctly identify my gateway
address (and subnet mask) but not talk to it. It knows it's there but za pro
has shut the door on traffic. Very strange...

Thanks for your continued support on this,
Regards
Steve
(p.s. to all: will be offline again in around 3 hours, gotta get some kip
before starting another 12-hour shift :-(

Show quoted text

> have you turned on sharing onboth comps and can access shared folders
> correctly both ways? Just thought it might help narrow down what section of
> the process is aup'd

Re: Zone Alarm Problems

Sent: 12/17/2006
From: "dr del" <(email address - cut out)>
Message:

"The Gatekeeper" <(email address - cut out)> wrote in message
news:(email address - cut out)...

Hi again,

have you turned on sharing onboth comps and can access shared folders
correctly both ways? Just thought it might help narrow down what section of
the process is aup'd

dr del

Show quoted text

> Hi and thanks for your input,
>
> I just tried this but... no luck i'm afraid. I even tried the Trusted Zone
> slider right down in the off position with the same negative result. In
> desperation I also put the Internet Zone slider down to minimum as well
> but
> still no luck.
>
> This is what is puzzling me, whatever I do to allow VirtualPC have access
> to
> the local zone, nothing seems to work until I completely shut ZA pro down
> on
> the host (which results in shutting down the TrueVector monitor...)
>
> I have been toying (very cautiously) with the advanced options under the
> vpc
> program entry in ZA Pro, and I have tried poking standard udp ports
> through
> the firewall just for the vpc program, as well as allowing vpc to use
> "other
> programmes to access the internet", but I just can't seem to get my guest
> to
> talk to my network at all.
>
> Thanks for the suggestion, but still no luck I'm sorry to say...
>
> Regards
> Steve

Re: Zone Alarm Problems

Sent: 12/17/2006
From: "dr del" <(email address - cut out)>
Message:

"Grand_Poohbah" <(email address - cut out)> wrote in message
news:(email address - cut out)...
Ah cool,

Didn't know that - last time I looked it didnt even have the bits I enter
the options into ;-)

dr del

Show quoted text

> ZA Free supports networks just fine. You just have to go into the
> settings
> for Zones and allow your IP range as "trusted".
>
> GP

RE: Zone Alarm Problems

Sent: 01/03/2007
From: "Hunter"<(email address - cut out)>
Message:

Gatekeeper, I had the same problem, and the solution turned out to be really simple. In your host Zonealarm, Go to Firewall and opent he Zones tab. At the bottom, click Add, then IP Address. Then add the IP Address reported by your VM's ipconfig. Voila!

Posted via http://www.VirtualServerFaq.com - Brought to you by Business Information Technology Shop - http://www.bitshop.com

Show quoted text

RE: Zone Alarm Problems

Sent: 01/06/2007
From: The Gatekeeper
Message:

Hi again Hunter

Well, I tried what you said but I still get no response from my router. I
even tried opening up a DOS prompt and pinging my router gateway address but
I got 100% loss.

Once again, if I shut down Zonealarm Pro and unload the TrueVector tsr then
everything springs to life, I can ping my router and get network and internet
access no problems.

I still reckon the TrueVector is blocking something. As usual I have had NO
reply from ZoneLabs whatsoever (typical...)

I am resigned to turning off Zonealarm whenever I need to use the vpc, and
turning it back on when I have finished.

regards
Steve

"Hunter" wrote:

Show quoted text

> Gatekeeper, I had the same problem, and the solution turned out to be really simple. In your host Zonealarm, Go to Firewall and opent he Zones tab. At the bottom, click Add, then IP Address. Then add the IP Address reported by your VM's ipconfig. Voila!
>
> Posted via http://www.VirtualServerFaq.com - Brought to you by Business Information Technology Shop - http://www.bitshop.com
>

RE: Zone Alarm Problems

Sent: 02/13/2007
From: The Gatekeeper
Message:

Well all you people out there in forum land, I am happy to report that I have
FINALLY resolved this little problem, which was (as I stated) a setting in
Zone Alarm Pro!!!

Now I can't take ANY credit for this one, I worked with a very experienced
member on one of the Zone Alarm User Group forums who managed to spot what I
had missed and who was VERY helpful in guiding me in the right direction, so
a VERY big thank you to that forum member for all of your efforts, very much
appreciated.

His solution was simple, all ya gotta do is to go to the Zone Alarm
"Firewall" screen, click on the "Zones" tab and have a look at what is listed
as your default "network" (usually right at the top in the format
x.x.x.0/255.x.x.x). Then all ya gotta do is go down to the bottom and click
on the "Add" button, then select Subnet. Put in the same IP address and
subnet mask that is listed in the entry marked "network", give it a name,
click ok and apply it.

There you go, job done. For some reason Zone Alarm is blocking VPC at a
subnet level on the HOST pc. Once this entry has been added to Zone Alarm Pro
on the host pc then it all starts to work, it's that simple. One thing did
catch me out though, make sure you UN-TICK the box in the advanced section
that is labelled "enable ARP protection" as this will effectively block ALL
communication between the VPC and the host. I use a different type of arp
protection on my network so I don't need to enable this in Zone Alarm Pro.

So there you go folks, thanks to my persistence in another forum you now
have a solution, but I will take no credit for it, I post it merely to help
other users of THIS forum in the event that they are experiencing the same
problems.

Show quoted text

> Regards
> Steve

RE: Zone Alarm Problems

Sent: 02/13/2007
From: The Gatekeeper
Message:

oops... forgot to mention, in my particular setup I also had to add the
gateway address manually in the DNS settings of my guest o/s (Windows 98),
for some reason when running on a Virtual PC I had to force Windows 98 to
look at the router gateway address as the DNS server address. Sorry... nearly
forgot that...

Regards
Steve

RE: Zone Alarm Problems

Sent: 01/20/2008
From: "VPC Fan"<(email address - cut out)>
Message:

Just upgraded to Virtual PC 2007.
Still using free Zone Alarm

Checked my notes from last time I did this..

* I allowed virtual pc local and internet access on programs form

* Firewall form - changed security from high to medium

Virtual PC can now get through again .. :)

Posted via http://www.VirtualServerFaq.com - Brought to you by Business Information Technology Shop - http://www.bitshop.com

Show quoted text

RE: Zone Alarm Problems

Sent: 05/02/2008
From: "Gato Fiero"<(email address - cut out)>
Message:

I have Virtual PC 2007 running Ubintu 7.10 Linux. I had a problem with Zone Alarm (NOT PRO version) blocking all my VPC internet access and poked around with some settings and got it to work.

This is what I did:
Under Firewall in Zone Alarm, I went to the ZONES tab and added to entries:

1) The IP address of the VPC as "TRUSTED"
2) The IP address of the VPC as "INTERNET"

I don't know what the possible side effects are, in terms of security, but it worked.

~Gato

Posted via http://www.VirtualServerFaq.com - Brought to you by Business Information Technology Shop - http://www.bitshop.com

Show quoted text

RE: Zone Alarm Problems

Sent: 05/22/2008
From: "Blake"<(email address - cut out)>
Message:

The instructions for adding a Subnet in the Zones section of ZoneAlarm solved my problem.

Thanks!

Posted via http://www.VirtualServerFaq.com - Brought to you by Business Information Technology Shop - http://www.bitshop.com

Show quoted text

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